Mobile

Mobile

Mobile telephony has been a feature of our business landscape for almost 30 years, however it is only recently that the marketplace has developed its full potential, driven by enhanced functionality, smart design and affordability. Today, Mobiles are the bedrock to remote and flexible working, delivering instant, always on connectivity for a more available, collaborative workforce.

Products

Eclipse Mobile is the name of our MVNO service that offers a business grade mobile service aimed at the SME marketplace.

The Eclipse Mobile solution offers a unique support package tailored to the individual requirements of each customer. That makes us different from a traditional partner or broker because we have complete control over the services, tariffs and commercials we can offer you.

As a Mobile Virtual Network Operator (MVNO) we can make any changes to your mobile directly, without having to ask a third party to do it for us. This ability and our highly trained UK based customer service team means we are able to respond to your needs quickly.

This means that as a business you benefit from both the scale and resilience of a large mobile carrier and the flexibility and care of an independent provider.

Key Features

  • Vodafone network

  • First and foremost SIP is significantly less costly than ISDN. It offers your customers the opportunity to make real operational cost savings through free calls to UK 01, 02, 03 and mobile number ranges, whilst at the same time improving service flexibility

  • Bespoke business tariffs

  • For businesses with multiple sites, our SIP trunking service provides ISDN line rationalisation options and they are the ideal way to reduce the number of PBXs that require maintaining, whilst your customer retains full control of the numbers associated with their business

  • Flexible contracts (30 day rolling if required)

  • A great feature of Gamma SIP Trunks is the ability to support business relocations by enabling a geographic number to be retained, without incurring any ongoing call forwarding costs. This not only ensures continuity of business, it also reduces the cost impact associated with having to change company stationery, directory entries and advertisements. As a leading UK communications provider we can also supply our SIP trunking customers with out-of-area geographic number ranges for customers, who for example wish to appear local, even if they don’t have a local physical presence

  • One monthly bill for fixed and mobile services

  • With Gamma SIP Trunks delivered over Gamma Broadband or Gamma Ethernet, your customers can have a high-quality voice and data service from just one connection and will make significant cost savings

  • Preferential rates for calls between Eclipse products

  • Businesses of all sizes need a business continuity plan for their telephony. Our SIP trunks, when combined with our Inbound service, means your customers' callers can always get through. Simply divert published numbers to backup locations or mobile phone - instantly and from anywhere

  • It offers affordable resilience

  • If you have ever dealt with a service outage you will know first hand that speed of response is key. Our active/standby and load sharing designs are engineered to cope with any situation an can effectively maintain your customers' telephony up-time. Whether your customers need to keep their businesses running in an emergency without the high cost of call forwarding or simply need to balance call loadings between sites during peak, Gamma SIP Trunks will provide a business grade solution

  • Free UK calls and fraud protection

  • Our SIP trunking service provides free call termination to UK fixed destinations, including 01, 02 and 03 number ranges, allowing you to focus on the service benefits rather than a straight pricing discussion. If you prefer it, you can set the price your customer pays, creating a uniquely-differentiated proposition, which gives you a massive edge. In addition, SIP provides free internal calls between connected sites (including international)

  • It's reliable

Who is this product aimed at?

Eclipse Mobile is ideal for small to medium sized organisations that want an alternative highly responsive, flexible mobile solution on a one monthly invoice, or customers who simply want to save money when calling between mobile to fixed line, fixed line to mobile and even mobile to mobile.

Our advice to Partners

  • Ideal add-on to an existing fixed line customer who can take advantage of fixed to mobiles or mobile to fixed bundles

  • As contractual flexibility lies with Eclipse, an opportunity to sell short term contracts or unify contractual durations with other products

  • A product that significantly reduces your churn

  • A dedicated order desk providing you with pre and post-sales questions and external sales support provided if required

Eclipse has partnered with plan.com and O2 to bring you the best available B2B network whilst retaining complete ownership of the network relationship with our customers.

This arrangement provides us with an unprecedented level of customer service, control and flexibility. As well as the ability to offer totally bespoke tariffs to suit the specific needs of our customers, all this while working within the traditional Mobile Dealer business model.

Key Features

  • O2 network

  • First and foremost SIP is significantly less costly than ISDN. It offers your customers the opportunity to make real operational cost savings through free calls to UK 01, 02, 03 and mobile number ranges, whilst at the same time improving service flexibility

  • O2 branded SIM and network connection

  • For businesses with multiple sites, our SIP trunking service provides ISDN line rationalisation options. This is the ideal way to reduce the number of PBXs that require maintaining, whilst your customer retains full control of the numbers associated with their business

  • Bespoke business tariffs

  • A great feature of Gamma SIP Trunks is the ability to support business relocations by enabling a geographic number to be retained, without incurring any ongoing call forwarding costs. This not only ensures continuity of business, it also reduces the cost impact associated with having to change company stationery, directory entries and advertisements. As a leading UK communications provider we can also supply our SIP trunking customers with out-of-area geographic number ranges for customers, who for example wish to appear local, even if they don’t have a local physical presence

  • Plan.com portal with real time access

  • With Gamma SIP Trunks delivered over Gamma Broadband or Gamma Ethernet, your customers can have a high-quality voice and data service from just one connection and they’ll make significant cost savings

Who is this product aimed at?

Any business customer with 1-100 handsets who require a managed mobile phone service on the O2 network with access to real time online information.

Our advice to Partners

  • A simple, easy-to-sell product that you can use to target your existing base

  • Generates upfront commissions

  • Reduces risk from competitor networks on all products

  • Manages churn as no connection to O2 or Telefonica directly